The Samsung Galaxy S9 and S9 Plus are the culminating points of Samsung’s smartphone philosophy. They are big and they are indeed beautiful. So they are easily the most advanced machines that grace our pocket lives. However, they are not perfect and issues can arise. Here are A Few Things Wrong With Samsung Galaxy S9 & How To Fix Them:
Issues: Deadzone on the touchscreen
Users on Samsung’s official forums and Reddit threads have been reporting that sections of the Galaxy S9’s touchscreen are completely dead. And they are not reacting to the touch. Users did attempt for factory resets, also tried to change the sensitivity options in the phone’s settings. But, there are no reports so far that it did work.
Samsung has reported that it is looking into the matter. The company has released the following statement:
“At Samsung, customer satisfaction is core to our business and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating.”
- Since it may seem to be a hardware issue, your best bet is speaking to whomever you bought the device from and get it fixed or replaced under your warranty. If you received your device from Samsung, it asked affected users to contact them directly at 1-800 Samsung.
Bug: Samsung Pay is not working
Given it’s Samsung’s payment service, you can expect Samsung Pay to work with the Galaxy S9 right out of the box.
- Make sure you’re updated to their latest version. Samsung rushed out an update as quickly as possible and it seems to have to fix the issue.